Payment & Dispatch

The following terms and conditions apply:

Domestic delivery (Germany) and neighbouring countries: The Netherlands.

Shipping to German and foreign islands is excluded.

Dispatch costs

(inclusive of legally applicable VAT)

Domestic deliveries (Germany):

Parts and accessories are sent as a parcel free of charge.
If the dispatch involves bulky goods (freight forwarding), we calculate as follows: All our bikes are sent with freight forwarding - 89,00€.
In the case of simultaneous ordering of goods for forwarding and goods that can be sent by parcel post, only the costs for forwarding will be charged.

Bulky goods are marked as such in the item description.

Deliveries to foreign countries:

Parts and accessories are sent as a parcel free of charge.
If the dispatch to foreign countries involves bulky goods (freight forwarding), we calculate as follows: All our bikes are sent with freight forwarding - 89,00€.
In the case of simultaneous ordering of goods for forwarding and goods that can be sent by parcel post, only the costs for forwarding will be charged.

Delivery to Switzerland:
Parts and accessories: as a parcel free of charge.
Bicycle: as forwarding goods - 89.00€.
In both cases, the customer must also pay the customs clearance fees and import sales tax.

Bulky goods are marked as such in the item description.

Delivery periods

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 3 - 10 days, for deliveries abroad within 5 - 14 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).

Please note that deliveries are not made on Sundays and other holidays.

If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

Accepted Payment options

 via PayPal Checkout:

- Payment via PayPal

- Payment via PayPal Express

- Payment via credit card

 

via Stripe:

- Payment via SEPA direct debit (via Klarna)

- Payment via credit card (via Klarna)

- Payment by invoice (via Klarna)

- Payment via instalment purchase (via Klarna)

- Payment via credit card

- Payment via giropay

- Payment via Apple Pay

- Payment via Google Pay

 

In case of questions, please contact us at the contact details mentioned in the Legal Notice.